Overview: Please perform below in TEST instance where issue exists, Running this script for PO 500549. For PO: 500549, header_interface_id= 23740, interface_transaction_id = 23945.
--(1)Execute backup script create table rhi_bkup04022020 as select * from rcv_headers_interface where header_interface_id= 23740; select * from rhi_bkup04022020; ---Query to get interface_transaction_id from interface table select * from rcv_transactions_interface WHERE TRANSACTION_TYPE IN ('SHIP', 'RECEIVE') AND interface_source_code = 'ISP' AND ( (processing_status_code = 'COMPLETED' AND transaction_status_code = 'ERROR' ) OR (processing_status_code = 'ERROR' AND transaction_status_code = 'PENDING') ) and shipment_num = '&shipment_num'; create table rti_bkup04022020 as select * from rcv_transactions_interface where interface_transaction_id = 23945; select * from rti_bkup04022020; --(2) Execute the following sql to correct --Update rcv_headers_interface table Update rcv_headers_interface set processing_request_id=null, receipt_header_id=null, processing_status_code = 'PENDING', group_id = 111111 where header_interface_id= 23740; COMMIT; --Update rcv_transactions_interface Table Update rcv_transactions_interface set request_id=null, processing_request_id=null, order_transaction_id=null, Po_Unit_Price =null, processing_status_code = 'PENDING', transaction_status_code = 'PENDING', item_revision=null, job_id=null, primary_quantity=null, primary_unit_of_measure=null, quantity=null, quantity_invoiced=null, quantity_shipped=null, secondary_quantity=null, secondary_unit_of_measure=null, secondary_uom_code=null, source_doc_quantity=null, source_doc_unit_of_measure=null, substitute_item_id=null, substitute_item_num=null, timecard_id=null, timecard_ovn=null, unit_of_measure=null, uom_code=null, vendor_cum_shipped_qty=null, group_id = 111111 where interface_transaction_id = 23945; COMMIT; --(3) Checking updated table select * from rcv_headers_interface where header_interface_id= 23740; select * from rcv_transactions_interface where interface_transaction_id = 23945; --(4)Run Receiving Transaction Processor for group_id 111111 --(5)Verify that shipment header and line has been created